That's pretty ****in' sweet.
That's pretty ****in' sweet.
So...looks like the Ace Parking Sale went tits up. Site closed till further notice. Sigh.
A couple of weeks back: Announce that they'll be selling passes on May 20th @ 9am.
Yesterday morning: 9am arrives, they can't handle the load. Site crashes shortly after coming online. No communication until nearly 11am where they announce they took the site offline to figure out the problem.
Around 2pm: Announce that they'll be bringing the site up at 3:15 because they found the issue.
2:30pm: Announce that the site is going to be back at 2:45.
2:46: Site goes back down and they claim it's because of hackers and not the traffic.
Between 2:47 and 3:15: The site comes up and goes down several times. Some people report they were able to buy passes.
About 3:30: Announce that they took the site back down and that they had good news and bad news. Good news is that they found out the real issue. Bad news is that the site wouldn't be up until tomorrow (today).
Sometime last night: Announce that the site should be back up by 8am today for people to purchase passes.
Even later: Announce that the site might be up and down tonight and people were welcome to purchase passes during that time.
8am this morning:All Convention Center and Hilton passes are gone already leaving those who were trying all day yesterday SOL.
In short, my image might be more accurate that I had previously thought.
EDIT: In addition it appears that they charged people multiple times for purchases accidentally. People reporting that instead of being charged $80 they were charged $800. Others reporting into the $1,000's.
Last edited by SmytheKing; May 21st, 2014 at 08:56 AM.
Nobody writes comedy this good anymore.
According to twitterers action starting on hotel waitlist upgrades...
From their facebook:
So, not only did they double/triple/eightwhatever charge people, some of those folks didn't even get a reserervation. Now they want those people to buy more parking "just in case". Oh man what a mess they made on this process.SDCC Parking Update: In our system, we can tell who was charged for a reservation but the reservation did not go through. We are working on a plan to accommodate this group of people. Once we determine how to accommodate, we will notify you. If you were charged but do not have a reservation listed in your account under Purchased Reservations we are advising you to book parking on another lot just to be safe, you can always cancel later if you need to. All refunds for duplicates will be submitted to the financial institutions by EOD tomorrow. To determine if you have a valid reservation, you will see dates and locations under the bar code. If nothing is listed under the bar code, your reservation did not go through. If you are having trouble printing your pass, please log out and log back in. If you still can not print the reservation, screen shot it to us at firstname.lastname@example.org and we will determine if it is a valid reservation.
Anyone think they want people to do that so they can start clearing the lots that have been overbooked or is it just me?