Any TW customers get the new HD box yet?
My old TW DVR went on the fritz so I had to replace it.
Took the box down to the office and they gave me a new HD box.
I don't have HD yet, but I was interested to see the new features of this new box.
The new menus and navigating them were a nightmare compared to the old DVR box.
Very cumbersome and difficult to use.
Turns out, none of the tiers besides the standard tier channels came in on the new box.
After several frustrating, angering, and fruitless calls to the office, I needed to have a service call.
They concluded that the problem was this particular new box.
At that point, I told them I hated this new box, so they replaced it with an old box.
My affiliation with TW will definitely end if I ever am forced to go with their new box.
It was that bad.