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Thread: DirecTV HD problem...

  1. #1
    I don't rattle, kid. Kubrick's Avatar




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    Question DirecTV HD problem...

    As of about a week ago I no longer have access to any HD broadcasts for games that are part of the Center Ice package.

    Has anyone else run into this problem?

  2. #2
    soddoff




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    Yes. We have Verizon Fios and I have called twice about the crappy picture. Mostly a lot of pixelation and when that momentarily clears the picture is most def. not HD. They are coming out on Monday if I have to throw a total tantrum!!!

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    THHHHHTTPD!!!! Bandit's Avatar




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    Yes, I had this exact problem. I called, got the automated tech support thing, it asked me if there was a code on the screen. There was (721), I told it what it was, it put me on hold for like 10 seconds, and my channels came back, I was stunned.
    The Original Pancake Hater

  4. #4
    FlyinKIng
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    I actually have a tech coming out tomorrow. Ive lost all my HD channels, but I do live in a wind tunnel that is the Cajon Pass.

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    I'llPutPenniesOnYourEyes jerseydevil's Avatar




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    yeah...thanks for the help everyone.

    Just called...the tech on the phone removed and then reinstated my hd package...that seems to have done the trick.
    Last edited by jerseydevil; October 31st, 2009 at 02:09 PM.

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    Let's Get On With It! TonySCV's Avatar




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    The DirecTV automated system will fix this as Bandit mentioned. This happened last year as well - right when the free preview for Center Ice expired. DirecTV gets a bit carried away with who to shut off after the expiration.

    Anyway, call DirecTV, tell the automated system what 3 digit message you're seeing, it sends out a reset code to your receivers while you hold, and everything should work fine. Takes all of 3-4 minutes on the phone with the robot.

    You can also send the reset command online by accessing your DirecTV account. The phone is fastest - 1-800-DIRECTV.

    Quote Originally Posted by ydkjs2 View Post
    Yes. We have Verizon Fios and I have called twice about the crappy picture. Mostly a lot of pixelation and when that momentarily clears the picture is most def. not HD. They are coming out on Monday if I have to throw a total tantrum!!!
    That's a different issue entirely. The OP's question was about DirecTV, not Verizon FIOS.

    - T
    Last edited by TonySCV; November 2nd, 2009 at 01:59 PM.

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    Frozen Fury JACKPOT!! dgrycan's Avatar




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    For the record - I had this problem as well. The automated phone system did the trick for me.

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