Okay, so despite my reasonable knowledge and understanding of them...I just don't have good luck with computers.
My laptop (1.5 year old HP, decent hardware, Windows Vista).
Its been having start up issues for about 6 months now, everytime I turn my computer on I get the black screen with white text saying 'Windows did not shut down properly.....'
then it give me the option of
-start in safe mode
-start in regular mode
I always just pick regular and it works fine...I have to do it everytime but its a minor issue (unless the fact its not going away is a really bad thing). I just never got around to running start up repair...etc.
Yesterday for some reason, it popped up with another option something to the degree of 'Repair start up issues'...and I hit it. It went through the process and asked if I wanted to 'restore system to an earlier time when it worked correctly'. I'm religious about backing up my critical files and so chose to do it after considering its warning of 'you may lose some files/programs etc'.
Wasn't worried about losing anything. But what Ididn't bargain for was what I did lose...the funtionality of my computer.
It goes through the startup (still requesting safe or regular mode start up), then it goes through the microsoft and windows loading screens just fine. Then my password/sign in screen for Windows comes up. I enter my password, it shows the little 'working/thinking/processing' cursor and 'logging in' text.
But once it shifts from that screen to go into Windows, where normally yourt desktop/icons etc and welcome screen show up...I now get a black screen (its black black...so black that if you asked 'well how much more black could this be?' the answer would be 'none, none...more black'.) The only thing that is amongst this seas of blackness is the lonely little arrow for the mouse...I can move it but there is nothing for it to click or maniupulate.
So I try all sorts of stuff: check disk, multiple reboots, system restore to a few different dates, start up restore a couple times. I even tried a few random off hand (what almost seemed like IT witch medicine) methods I found online.
Nothing has worked. Anyone had this problem, a solution or even a point me in the right direction would be awesome and very much appreciated. I really need to get this fixed and am trying to exhaust all options of fixing it myself before I have to pay someone to look at it.