So here's the skinny:
Wife's computer: XP Media Center, SP3, Google Chrome (IE 7 as backup and that isnt working either).
She clicks the chrome Icon on the desktop, browser opens, "Unknown Err" msg pops up. The only bookmark that will open is Ebay. When the ebay address is shown in the browser line it is the "http" is red and has been struck. The page shown (looks like) the ebay logon page but a second window pops up saying the "certificate can not be authenticated". No other address will work.
He comp also says that their is no antivirus software installed but AVG is running.
Ive run updated Malwarebytes, CCleaner, SuperAntiSpyware, AVG full sys scan and they find nothing.
She took the laptop to BB and they want to charge her $200 bones just to look at it.
Everything else works fine on the thing.
I love my wife but she is a virus download'n fiend.
Im thinking its a ebay type virus that wants her to input her info on a bogus page. I may be wrong.
No, I wont buy her a mac.
I think you're looking at a reinstall of the OS at this point.
that's the safest thing to do. wipe first then do a clean install.
Originally Posted by santiclaws
I have a Linux machine that my wife browses and downloads to. Never have to worry about viruses if she clicks on the sketchy ads or links.
Originally Posted by nm156
Reinstall with Linux? It's free!
I second this!!!!!!
Originally Posted by KingThomas
But Nocturn a reinstall will most likely be needed.
You can also try and run smitfraudfix and see if that works.
Did you run these in safe mode?
Originally Posted by nocturn
Yep sounds like its time for the old:
cant you do a system restore to an earlier time before you noticed? That has helped me in the past.