With today's formal ratification of a new 10-year CBA between the NHL and the NHLPA, we hope you are as excited as we are to welcome back hockey and see the Kings' Stanley Cup Championship Banner raised to the roof of STAPLES Center!
Please find below important information as it relates to your Kings account.
The 2013 NHL Regular Season will begin on Saturday, January 19th, with the first Kings home game taking place at noon on that day. The Kings will play 48 games, all against Western Conference opponents, with 24 games at home. For a full schedule, please see www.lakings.com/schedule
We are doing our best to quickly send out your tickets, however, with the short turnaround time you will not receive your tickets by the start of the regular season on January 19th. Click here to log on to your account and download your tickets. Please follow this procedure for all subsequent games until you receive your tickets. Also, note that once you download your tickets, your original tickets for that respective game will become invalid so please do not use them for entry should you end up receiving them in time. Tickets will be available for download starting Monday, January 14th.
Your final 2013 Kings Regular Season balance due will be available for viewing by logging on to your online account no earlier than Tuesday, January 15th. Please note that your ticket rates remain the same as communicated on your original 2012-13 invoice, however the total purchase amount has been reduced from the total stated on your original 2012-13 invoice because there are now fewer games in your ticket plan due to the shortened NHL regular season schedule.
For those accounts who have paid in full and have a credit on account, we will be applying those credits to the 2013 Stanley Cup Playoffs or the 2013-14 regular season. If you would prefer to request a refund, please contact our office no later than Tuesday, January 15th.
Payments will resume on January 20th for accounts enrolled in our Automatic Payment plan program. Your Automatic Payment Plan (APA) will be amended to include three installments with the following scheduled payment dates: January 20th 2013, February 20th 2013, and March 20th 2013. The exact amount of these payments can be viewed online by logging in to your account no earlier than Thursday, January 17th or by calling our office at 1.888.KINGS.LA. In most cases, these new payments will be less than your original payments. We will use the credit card, presently on file to resume your payments on the Automatic Payment plan; should you wish to update the credit card presently on file or should you have any questions about this amendment of the APA, please contact us at your earliest convenience prior to January 19th.
Kings Loyalty Reward Credit
For Ticket Package Holders that chose Option 1 (5% APR loyalty credit - please see www.lakings.com/option
), we will communicate at a later date your exact credit amount and where it will be applied. We appreciate your patience during this time as we prepare for the start of the season.
TicketExchange will be active on Tuesday, January 15th, for you to forward, post and resell your tickets. Click here to access your account.
Single Game Presale
Your exclusive window to purchase additional tickets to regular season games will be Monday, January 14th at Noon - 4pm PST. There will be a purchase limit of 8 tickets per game, with the exception of the home opener, which will be 2 tickets. All tickets are subject to availability. Please click here to purchase. Password: STMVIP
Ticket Holder Event
To thank you for your patience and support, we invite you to a complimentary open practice on Monday, January 14th starting at 7:00pm at STAPLES Center. This event will be open to the public, however Season Ticket Members will have an exclusive window to download their normal regular season ticket seats from Saturday, January 12th at 10:00pm until Sunday, January 13th at 2:00pm. After 2:00pm on January 13th, we will be releasing any tickets not downloaded for general public access. Click here to download your tickets.
Season Ticket Member Gift
Again, as a thank you for your support and patience, all Season Ticket Members will be receiving a commemorative souvenir containing water from the Stanley Cup Final STAPLES Center melted ice surface. We will let you know when this one-of-a-kind keepsake will be available for pick-up - we anticipate it will take a few months to arrive.
In addition to raising the Stanley Cup Championship Banner, we are planning many exciting activities for January 19th, including the player ring ceremony, a Stanley Cup appearance, a fan fest, and more. Make sure to arrive very early to take part in all of the festivities!
Once again, thank you very much for your tremendous support and patience during this time. Should you have any questions at all, please contact our office directly at 1.888.KINGS.LA or at email@example.com
Director, Ticket Sales and Service