"The NHL game development team have diagnosed a problem with online user disconnects while trying to connect to a percentage of Online Team Play, Versus, and Online Shootout game modes. EA will be working to deliver a solution to this problem and will communicate this to our online community as soon as we can. We realize this is a huge inconvenience as online play is a big part of the game. Please be assured that we are working on a patch as quickly as possible.
In the meantime, if you find that you are disconnected from the server while entering an online game mode, we recommend that you reset your hardware before attempting to enter another online game mode to increase your chances of success.
We are also aware of an issue how losses are tracked in Dynasty Mode. We are working towards addressing this issue as well."