I understand you are interested in purchasing the game "NHL 13" for xbox360.
I'm sorry to hear that you are not release date option for the pre ordering the above game.
've checked the product detail page on Amazon.com, and it appears the item is not currently eligible for this shipping option.
We only offer the Release-Date Delivery option when we know we can get the item from our suppliers in time to meet our delivery promise to you. It is possible that this item will become eligible as the release date gets closer and we've confirmed our inventory.
At this time, I can only suggest that you check back on Amazon.com at a later time. If this item becomes eligible for Release-Date Delivery, that information will be posted on the item detail page here: Amazon.com: NHL 13: Xbox 360: Video Games
Eligibility for Release-Date Delivery is indicated for each product on the product page, in the order pipeline, or at check-out. If the option does not appear, either the item or the shipping address is not eligible.
You can find more information about this shipping option on our Help pages here: http://www.amazon.com/help/releasedatedelivery
However, I’ve forwarded this issue to the concerned department and we'll make sure to take these experience as an example and can implement a better service to serve you accordingly.
Please be assured that, we value each and every Individual customer and customer feedback like yours really helps us continue to improve our store and provide better service to our customers.
One of our aims at Amazon.com is to provide a convenient and efficient service; and we strive to provide more quality service to satisfy our customers at the most cost efficient way. we'll consider your feedback as we plan for further improvements.
I hope this helps! We look forward to seeing you again soon.